Progressive Communications Blog

We all know money is very tight so as a result we are offering the possibility of renting a telephone system to companies that may have otherwise thought of buying one. This could well be a solution if there was insufficient capital in order to make an outright purchase. We would be keen to know if anyone might be interested in a scheme of this type? Let us know.

Many of our customers complain that it has become increasingly difficult to deal with British Telecom. Simple tasks like asking for an exact appointment time becomes impossible.  The best they seem to be able to offer is an AM or PM appointment. Sometimes they give an all day appointment. Very helpful!!  I cant think of any other company that would get away with this. While I might sound as if I hate BT I really don’t. I have huge regard for the skill of the engineers who do a great job. I feel the gun sight should be more on the management of those engineers and their time.One of the services we provide our customers  is to deal with BT on your behalf. We meet the engineer and make sure he or she   is fully briefed on what he or she needs to do. When he turns up outside your office at 8am we make sure he does not drop your appointment and move on to the next appointment  because you had the cheek to open at 9 am! Believe me this happens. You then find you have to wait for days for a new appointment. If you are planning to install lines make sure you are ready for the engineer don’t assume thing will happen by themselves. Make them a cup of tea and don’t take your frustration out on the engineer. Complain to management!

Progressive Communications specialises in providing Communication solutions for companies.

In plain English this mean we install telephone systems, telephone lines, call packages, broadband and call recording. We are small and perfectly formed company that has been established for 13 years and provide good old fashioned service. In addition to providing practical solutions to technical problems we can help you deal with trial and tribulations of dealing with BT and provide consultancy if so required. We have many reference sites and would be delighted to help your organisation with all matter to do with communications.